Privacy Policy
At Ultra Nutraceuticals (Australia) Pty. Ltd., we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit an enquiry.
By using our website or submitting an enquiry form, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
We collect information to better understand your needs and provide you with our services.
a) Information You Provide
When you fill out our enquiry form, we collect the following details:
- Name (Required)
- Email Address (Required)
- Country (Optional)
- Phone Number (Optional)
- WhatsApp Account (Optional)
Any additional messages or details you choose to share.
b) Automatic Information
We also collect technical data automatically when you visit our site, such as your IP address, browser type, operating system, and the pages you visit. This helps us maintain site security and analyze usage trends.
c) Cookies
Our website uses cookies and similar technologies to improve your experience. Since our site is built on WordPress (using Elementor Pro and XStore), these tools may use cookies to remember your preferences, analyze site traffic, and ensure the website functions properly. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your enquiries and provide the information you requested;
- To communicate with you regarding our products or services (e.g., sending quotations or follow-up emails);
- To improve our website, services, and user experience;
- To analyze data trends and administer the website;
- To protect against fraud and ensure the security of our website.
3. Sharing of Information
We respect your privacy and do not sell your personal data. We may share your information only in the following situations:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our website (e.g., web hosting servers, data storage, or email services). These providers are obligated to keep your information confidential.
- Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
Please note that your information may be stored on servers located outside of your country. By submitting information, you consent to the transfer and storage of this data on secure servers located internationally.
4. Data Security and Retention
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, it will be securely deleted.
5. Your Rights
You have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your personal information;
- Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the details below.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Continued use of the website after changes constitutes acceptance of the new policy.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: sales@ultra-nutra.com.au
- Phone: +613 8821 8898
- Address: Suite 102, 203-205 Blackburn Road, Mount Waverley, Vic 3149, AU
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